CenterTix News

Anchorage Mayor Ethan Berkowitz extends "hunker down" order through April 14. See full notice on KTUU or ADN below.

Read the Proclamation at Muni.org

Read notice on KTUU

Read notice on ADN

In compliance with Mayor Berkowtiz’s emergency order to “hunker down” the Alaska Center for the Performing Arts and CenterTix Box Office will be closed through March 31, 2020. We look forward to returning to normal business operations when possible. In the meantime, please visit our contact form to send any communications and we will respond as we are able.

CenterTix Contact Form

Please be well.

On March 20, 2020 Mayor Berkowitz issued the Proclamation of Emergency “Hunker Down” Order ordering everyone within the Municipality of Anchorage to stay home as much as possible.

Read the “Hunker Down” Proclamation at Muni.org

Get the latest COVID–19 updates from Muni.org

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On March 20, 2020 Governor Dunleavy issued a COVID–19 Health Mandate closing all public and private schools through May 1, 2020.

Read the Mandate at Alaska.gov

Get the latest COVID–19 updates from Alaska.gov

On March 16, 2020 Mayor Berkowitz signed an emergency declaration signed Emergency Order EO–01, which regulates bars, breweries and restaurants in order to preserve public safety and welfare. Starting at 5:00 p.m. on Monday, March 16, dine–in service for food or drink at bars, breweries and restaurants will be prohibited until 11:59 p.m. on March 31. All buffets and salad bars will be closed to self-service. Drive–thru, take-out, and delivery services are allowed. This restriction does not apply to grocery stores. In addition to these restrictions, all entertainment facilities including theaters, gyms, and bingo halls will be closed starting at 5:00 p.m., Monday, March 16 until 11:59 p.m. on Tuesday, March 31

Following yesterday’s announcement of the emergency declaration in response to COVID-19, today Mayor Ethan Berkowitz directed that all civic, cultural, and recreational facilities where large crowds can gather be closed for public events until March 31 in order to protect and preserve public health and safety.

From Mayor Berkowitz: “Anchorage prides itself on being welcoming through the many ways in which we gather with neighbors, friends, and others to enjoy culture, entertainment, and recreation. But right now, our top priority is to flatten the curve – to slow the spread of COVID-19 – so that our healthcare facilities can continue to treat every patient. If we all act together, each one of us can make Anchorage as safe as possible.”

While we have one confirmed case in Anchorage and no cases connected to the Alaska Center for the Performing Arts, we believe that we must do all that we can to ensure a safe and healthy environment for our community, which at this time calls for us to minimize gatherings while maintaining the cleanest environment possible pursuant to the recommendations of local, state and federal authorities.

Thank you for your understanding and patience.

Your friends at Alaska Center for the Performing Arts

Municipality of Anchorage Press Release

We are working with our partners to reschedule events, as possible, and will be in touch with ticket holders as details become available. Updates will also be posted here to share information about cancelled and rescheduled events.

Help us keep in touch with you. Please update your contact information in your CenterTix account. We will send updates to all ticket buyers if and when the status of an event changes.

My CenterTix Account

Although public gatherings and events have been suspended, staff of the PAC will be working regular hours. Our doors may be closed, but we are here to assist you by phone and email, Monday through Friday, 9:00 AM to 5:00 PM (Friday March 20th: 9:00 AM to 1:00 PM).

Ticket holders have a number of options available to them for events affected by the mandated closure.

Donate Your Tickets — The ticket revenue stays with the arts organization that is putting on the show. It’s fast and easy with our online donation form.

Ticket Donation Form

Exchange Your Tickets — For the duration of this public health emergency in Alaska, CenterTix is waiving all exchange fees. Exchange options have also been expanded to include any event currently on sale for this season that is performing in the same venue as the show you are no longer attending. (This open exchange policy does not apply to Anchorage Opera tickets.) Differences in ticket price will be either collected or refunded depending upon the new ticket price. All exchange requests for tickets to shows that have not been cancelled or rescheduled must be processed prior to the day of your currently scheduled show. Begin your ticket exchange with our online form.

Ticket Exchange Form

Give Your Tickets to Friends and Family — If you decide you cannot attend a show that is still scheduled to perform, you may know someone who would like to use your tickets instead. Need help getting your tickets into their hands? We’re happy to help. Contact CenterTix here.

Wait for a reschedule announcement — When an event is pending rescheduling, you can hold on to your tickets and decide what to do later. As new dates for shows are announced, we will be contacting ticket holders to alert them to the new date(s). Please check your contact information in your CenterTix account to make sure that we can stay in touch.

Refunds for cancelled or rescheduled shows — If you are holding a ticket for a cancelled or rescheduled show, please check the details on the specific event page for information or call us and we’ll be happy to help you.

Cancelled Shows

For cancelled performances that were originally scheduled between now and March 31^st, you have time to consider your options and we’ll be here when you are ready.

If you have tickets for an event scheduled after April 1^st and you are sick or in a high-risk group and unable to take advantage of any of these options, please call CenterTix at 907-263-2787 and one of our sales associates will be happy to help you.

Contact CenterTix

• Stay home as much as possible
• Please update your contact information in your CenterTix account. We will send updates to all ticket buyers if and when the status of an event changes.
  
  My CenterTix Account
• Stay home when you are sick, except to get medical care and avoid people who are sick.
• If you are an individual at increased risk for severe illness, including older adults and persons of any age with underlying health conditions, avoid large crowds
• Cover your coughs and sneezes (with a tissue when possible and throw tissue away), then wash hands.
• Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing. (Singing the ABC’s is a perfect length of time for hand washing!)
• Avoid touching your eyes, nose, and mouth.
• Social distancing: maintain a distance of at least 6 feet apart from others.
• Avoid handshakes, hugs, and other close contact.
• Disinfect frequently touched surfaces.
• If you have signs of fever, shortness of breath, or cough, call your health care provider.
• Call first. If you, or a family member, are sick and plan to seek care, call first. Healthcare facilities and professionals need to prepare for people who are showing symptoms–or direct you to the appropriate resource.
• Stay informed. Follow and share trusted sources of accurate public health information.

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