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Updated Hours for COVID-19

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Monday – Friday: 10:00 AM – 4:00 PM

Box Office

CLOSED (by appointment only)

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News Updates

Event Ticket Updates

Coming to an Event

What Should I Do Now?

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Cancelled Events

Ticket Refund Form

Ticket Exchange Form

Ticket Donation Form

COVID-19 Vaccine Availability

Updated 03/09/2021

The COVID–19 vaccine is now available for anyone living or working in Alaska who is age 16 or older.

Vaccine Availability in Alaska

Vaccine Availability in Anchorage

Learn more about the COVID-19 vaccine and the benefits of taking the vaccine by visiting the Centers for Disease Control (CDC) online.

More Info at CDC

News Flash (04/12/2021)

Acting Anchorage Mayor Austin Quinn-Davidson issues “Emergency Order 20: Do It for Summer.” This Emergency Order emphasizes the core measures of vaccines, masks, and physical distancing in public, while strategically loosening other restrictions, especially in outdoor settings. EO-20 is the first Emergency Order to set a target vaccination rate for Anchorage — once 70% of the eligible population is fully vaccinated, EO-20 and its Attachments become advisory. EO-20 goes into effect at 11:59 p.m. on Friday, April 16, 2021.

Emergency Order EO-20

News Flash (03/04/2021)

Acting Anchorage Mayor Austin Quinn-Davidson issues Emergency Order 19. This Emergency Order reflects the unique moment we are in; it carefully lifts capacity restrictions and eases gathering limitations while protecting core public health measures, including masking and physical distancing. The emergency order will take effect on Monday, March 8, 2021, at 8:00 a.m. and remain in effect until revoked.

Emergency Order EO-19

Concert and Event Ticket FAQ

We are working with our partners to reschedule events, as possible, and will be in touch with ticket holders as details become available. Updates will also be posted here to share information about cancelled and rescheduled events.

Help us keep in touch with you. Please update your contact information in your CenterTix account. We will send updates to all ticket buyers if and when the status of an event changes.

My CenterTix Account

Staff of the PAC is on site and working regular hours. Our doors may be closed, but we are doing everything we can to assist you by phone and email, Monday through Friday, 9:00 AM to 4:00 PM.

Ticket holders have a number of options available to them for events affected by mandated closures.

Donate Your Tickets — The ticket revenue stays with the arts organization that is putting on the show. It’s fast and easy with our online donation form.

Ticket Donation Form

Exchange Your Tickets — For the duration of this public health emergency in Alaska, CenterTix is waiving all exchange fees. Exchange options have also been expanded to include any event currently on sale for this season that is performing in the same venue as the show you are no longer attending. (This open exchange policy does not apply to Anchorage Opera tickets.) Differences in ticket price will be either collected or refunded depending upon the new ticket price. All exchange requests for tickets to shows that have not been cancelled or rescheduled must be processed prior to the day of your currently scheduled show. Begin your ticket exchange with our online form.

Ticket Exchange Form

Give Your Tickets to Friends and Family — If you decide you cannot attend a show that is still scheduled to perform, you may know someone who would like to use your tickets instead. Need help getting your tickets into their hands? We’re happy to help. Contact CenterTix here.

Wait for a reschedule announcement — When an event is pending rescheduling, you can hold on to your tickets and decide what to do later. As new dates for shows are announced, we will be contacting ticket holders to alert them to the new date(s). Please check your contact information in your CenterTix account to make sure that we can stay in touch.

Refunds for cancelled or rescheduled shows — If you are holding a ticket for a cancelled or rescheduled show, please check the details on the specific event page for information or call us and we’ll be happy to help you.

Ticket Refund Form

If you have questions or need assistance, please contact CenterTix with our online contact form or leave us a message at 907-263-2787.

Contact CenterTix

Coming to an Event

We want your return to live events to be as carefree and entertaining as possible. Keeping informed about the latest dos and don’ts when coming to a show can be a challenge. Please feel free to contact us with questions or to contact the event venue for their latest policies.

Contact CenterTix

Venue Contact Information

Alaska PAC Plan Ahead Guide

What should I do now?

  • Please update your contact information in your CenterTix account. We will send updates to all ticket buyers if and when the status of an event changes.

    My CenterTix Account
  • Stay home when you are sick, except to get medical care and avoid people who are sick.
  • If you are an individual at increased risk for severe illness, including older adults and persons of any age with underlying health conditions, avoid large crowds
  • Cover your coughs and sneezes (with a tissue when possible and throw tissue away), then wash hands.
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing. (Singing the ABC’s is a perfect length of time for hand washing!)
  • Avoid touching your eyes, nose, and mouth.
  • Social distancing: maintain a distance of at least 6 feet apart from others.
  • Avoid handshakes, hugs, and other close contact.
  • Disinfect frequently touched surfaces.
  • If you have signs of fever, shortness of breath, or cough, call your health care provider.
  • Call first. If you, or a family member, are sick and plan to seek care, call first. Healthcare facilities and professionals need to prepare for people who are showing symptoms–or direct you to the appropriate resource.
  • Stay informed. Follow and share trusted sources of accurate public health information. Visit the Centers for Disease Control for current recommendations.
  • Anchorage residents have access to a range of resources. Visit for a list of local resources including testing sites.
  • State-wide resources can be found at


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